Customer Service

We have a customer service staff ready to assist and serve you with answering questions and making sure your Privacy Protection Kit is processed without any hassles. Please note, in the event you are unable to reach us via telephone, we do our best to return all telephone calls within 48 hours. In the event that you have not received a returned telephone call, please email us direct at .

Mailing Information to:
c/o Public Safety Assistance Foundation
155 N. Lake Avenue, 8th Floor
Pasadena, CA 91101
T: 1.866.418.0049

    In order to receive the quickest response to any and all questions, please email your specific question to one of the following:

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    We strive to provide solutions to your problems as fast as possible and continually implement new ways to streamline the communication and problem solving process.
    We look forward to assisting working with you.

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    155 N. Lake Avenue, 8th Floor, Pasadena, CA 91101